Anti-Spam Policy

Last Updated: April 5, 2024

CoresPatiallogicc is committed to responsible email practices and compliance with anti-spam regulations worldwide. This policy outlines our approach to electronic communications and the standards we maintain to ensure recipients receive only relevant, requested information.

Our Commitment

We do not tolerate spam in any form. Our organization maintains strict standards for all electronic communications sent through our platform or on behalf of our services. We believe in building relationships based on trust and explicit consent.

Definition of Spam

For the purposes of this policy, spam includes:

Unsolicited commercial electronic messages sent without prior consent
Messages sent to recipients who have not opted in to receive communications
Emails that fail to identify the sender accurately
Messages without a clear and functional unsubscribe mechanism
Communications sent after a recipient has withdrawn consent
Bulk messages with deceptive subject lines or misleading header information

Consent Requirements

All marketing and promotional communications require explicit consent from recipients. We obtain consent through:

Clear opt-in mechanisms during account registration or service signup
Explicit checkboxes that are not pre-selected
Confirmation emails that verify the recipient's intent to subscribe
Transparent disclosure of what types of communications will be sent

Consent must be freely given, specific, informed, and unambiguous. We do not infer consent from business relationships, purchases, or other interactions unless explicitly granted for communication purposes.

Sending Practices

All electronic communications sent by CoresPatiallogicc or through our platform adhere to the following standards:

Accurate sender identification in all messages
Clear subject lines that reflect message content
Valid physical postal address included in every message
Prominent and functional unsubscribe mechanism in every communication
Honor all unsubscribe requests within 10 business days
Maintain accurate and current recipient lists
Remove bounced and invalid addresses promptly

User Obligations

Users of our platform or services agree to:

Send communications only to recipients who have provided explicit consent
Comply with all applicable anti-spam laws and regulations
Include accurate sender information in all messages
Provide clear unsubscribe options in every communication
Process unsubscribe requests immediately and completely
Maintain documentation of consent for all recipients
Never purchase, rent, or use third-party email lists without verified consent

Prohibited Activities

The following activities are strictly prohibited when using our services:

Sending unsolicited bulk email messages
Using false or misleading header information
Using deceptive subject lines
Harvesting email addresses from websites or online sources
Using automated systems to register multiple accounts for sending purposes
Continuing to send messages after consent has been withdrawn
Failing to honor unsubscribe requests
Obscuring the source or routing of messages

Complaint Handling

We take spam complaints seriously and investigate all reports promptly. If you receive spam that appears to originate from our platform or services:

Forward the complete message with full headers to help@corespatiallogicc.pro
Include details about when and how you received the message
Specify if you previously had a relationship with the sender
Note any previous attempts to unsubscribe

We will investigate all complaints within 48 hours and take appropriate action, which may include warning the sender, suspending their account, or terminating their access to our services.

Enforcement Actions

Violations of this anti-spam policy may result in:

Immediate suspension of sending privileges
Termination of account or service access
Forfeiture of any prepaid fees without refund
Reporting to relevant authorities and anti-spam organizations
Legal action to recover damages and enforce compliance

The severity of enforcement action depends on the nature and extent of the violation, whether it was intentional, and the user's history of compliance.

List Management

We maintain strict standards for email list management:

All recipient lists include verified opt-in records
Unsubscribe requests are processed automatically and immediately
Suppression lists prevent messaging to unsubscribed addresses
Bounce management removes invalid addresses after repeated failures
Regular list cleaning removes inactive or unengaged recipients
Consent records include date, time, and method of opt-in

Third-Party Services

When we engage third-party email service providers or communication platforms, we require them to:

Maintain equivalent or stricter anti-spam policies
Provide evidence of compliance with applicable regulations
Honor all unsubscribe requests promptly
Maintain secure and accurate recipient data
Report spam complaints and violations transparently

Monitoring and Compliance

We actively monitor our systems and user activities to ensure compliance with this policy through:

Automated detection of suspicious sending patterns
Review of high-volume sending accounts
Analysis of complaint rates and bounce rates
Regular audits of consent documentation
Tracking of unsubscribe request processing

Reporting Violations

If you believe someone is using our services to send spam or violating this policy, please report it immediately to help@corespatiallogicc.pro with:

Complete message headers
Message content
Date and time received
Any relevant context or previous communications

We protect the confidentiality of reporters and do not disclose their identity to the alleged violator except as required by law.

Education and Prevention

We provide resources to help users understand and comply with anti-spam requirements:

Best practices documentation for email marketing
Guidelines for obtaining and documenting consent
Templates for compliant email communications
Training materials on anti-spam regulations
Technical guidance on proper list management

Legal Compliance

This policy is designed to ensure compliance with anti-spam legislation worldwide, including but not limited to regulations governing electronic communications in various jurisdictions. Users are responsible for understanding and complying with laws applicable to their specific situation and location.

Policy Updates

We may update this anti-spam policy to reflect changes in our practices, legal requirements, or industry standards. Material changes will be communicated to users through our platform or via email. Continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Information

For questions about this anti-spam policy or to report violations:

Email: help@corespatiallogicc.pro
Phone: +421904518600
Address: Lichnerova 132/40, 903 01 Senec, Slovakia

We respond to all policy inquiries within two business days.